Your conditionally approved items must meet the acceptance requirements as outlined below. If you are uncertain if your items meet these requirements, please contact us to discuss further.
General: Please understand that we must be very particular concerning the condition of the items we can accept. Items accepted for consignment should be in very excellent to "like new" condition, and less than about 10 years of age (about 6 years for upholstered items). We occasionally consider items that are older than this if we feel there is still strong demand for the style, if the items have been exceptionally well maintained, are in "like new" or restored condition, and all of the following relevant conditions are met.
Please note: At this time we are very heavy on sofas and loveseats, and we are therefore only accepting those that strictly adhere to our acceptance requirements.
Case Goods: (i.e. dining sets, cabinets, dressers, entertainment centers, curios, etc)
If you feel we would accept the items based on the acceptance criteria as outlined above, you may bring in your items any day between 10 a.m. and 5 p.m.
Alternatively, your items can be picked up by Dealers Installation Service for a small fee. The standard rate for pick up (within 20 miles of our store) is $50 for the first piece, and $10 per piece thereafter ($5 per dining chair). Please note that items such as beds and china cabinets are considered to be multiple pieces. Additional fees apply for stairs, extra mileage, and items over 150 lbs.
To schedule a pick up of your pre-approved items, click this link (or copy/paste into your web browser) to fill out the Pick Up Request form
upscaleconsignment.com/pickup-request-form.html . You may also contact Dealers Installation Service by phone to schedule your pick up. 541-221-2128.
It's very important that your furniture is absolutely clean and ready to sell (dusted - but no polish please, and vacuumed) when it arrives at our store. If items received for consignment require cleaning or minor repairs, we reserve the right refuse the consignment and you will need to have the item removed at your expense within 24 hours. If we agree to make minor repairs or perform light cleaning in-house, you will be charged our shop rate of $40 per hour plus the cost of any cleaning or repair materials used.
Please let me know if I can answer any further questions or provide any additional assistance. We look forward to working with you!